Medical Emergency Response Team (MERT)

Medical Emergency Response Team (MERT) training is a 16 or 24 hr course which prepares the responder to act and deliver confident and competent medical care in the time period prior to 911/EMS arrival. LIONHEART will integrate current client policies and procedures regarding emergency response into the curriculum to reinforce learned SOP’s and cognitively inlay the Clients rules and regulations into the response training. This multifaceted approach is built on a proven adult-learner model of education in which the student learns the material from various sources (Lecture, Audio/Visual presentations, skills training, etc.) and then performs both independently and as a team member during our acclaimed Scenario-Based Learning/Training. Pre-911/EMS care should be focused on advanced patient care and comfort.

LIONHEART’s approach mirrors that of Public Safety’s, and therefore utilizes full-time, off-duty Firefighters, Paramedics, and EMT’s as instructors. LIONHEART associates teach the students the importance of delivering excellent “customer service” to their patients/clients, and the associated ripple-effect it has on the on-looking or involved Client community. M.E.R.T. training is designed for the workplace that is looking to have a more advanced team in place to deal with emergencies prior to 911 arrival, as well as have an advanced sense of hazard awareness and competence levels. This course can be either 16 or 24 hrs depending on the desired modules of training which would include topics such as:

• MERT roles and responsibilities

• MERT integration with client-based responders

• Advanced First-Aid /CPR scenario secession

• Incident Command Systems

• Radio protocol/procedures

• Turn-over reporting to 911/EMS and documentation

• Emergency scene management and safety

• Customer service during a medical emergency

• CPR/AED (Adult, Child, and Infant)

• First-Aid

• Blood Borne Pathogens